First, express sympathy and let the employee know you are there to assist in any way you can. A positive test result is an extremely stressful event for any individual. Next, ask the individual for a list of coworkers they have been in close contact with over the past two weeks. Close contact is defined as “within six feet of an infected individual for a prolonged period.”
With the assistance of your HR representative, contact each of these close contacts and ask them to self-isolate for a period of 14 days. Recommend they monitor for any COVID-19 symptoms and that they contact HealthLink BC by dialling 8-1-1 with their concerns and for more information, including where and how to get tested. Remind them you are there to support in any way you can. Receiving this news can prove overwhelming for some. A written follow-up via email is recommended to help reinforce the instructions. A company-wide email to alert your team of the situation is also recommended.
For further information on this topic, please refer to the following resources: