Air and sea transportation have been strongly affected by COVID-19, resulting in likely delays in shipping. Sea transportation in particular is seeing extreme delays, which has led to an increase in air transportation rates.
If your business relies on shipping, try sourcing your needed materials and/or delivering your products locally only, as this will help reduce shipping difficulties and additional charges to you and your customers. If this isn’t possible, carefully consider the most up-to-date shipping costs and estimated delivery timelines from all available outlets before making a commitment to ensure you are making the best choice for your needs.
Communicate to your customers any changes in your business’ shipping to manage expectations and mitigate customer service requests.