Guidelines, templates, and other resources to help retail businesses in B.C. develop a COVID-19 Safety Plan and re-open safely during Phase 2 of the BC Restart Plan.
WorkSafeBC Guidelines for Re-opening
WorkSafeBC published Retail: Protocols for returning to operation to help retailers develop a Safety Plan and re-open safely. The detailed guidelines cover various levels of protection you may need to develop measures for.
These protocols are for businesses providing retail services in a variety of environments, including shops, malls, and department stores, as well as those with a retail component, such as gas stations. They cover store layout, dealing with customers, deliveries, and other important parts of your operations.
If you have continued to operate through the COVID-19 pandemic, these protocols may be used to further strengthen your measures to reduce the risk of transmitting COVID-19.
Related WorkSafeBC guidelines if your workplace includes other environments:
View Retail: Protocols for returning to operation
Industry Guidelines
Retail Council of Canada
The Retail Council of Canada has prepared a comprehensive document detailing global best practices from retailers around the world on operating their business during the COVID-19 pandemic. The official industry guidelines include:
- A framework of key issues to consider as retailers prepare to re-open
- Examples of practices observed from retailers across various sub-sectors around the world
- Key issues to consider in implementing tactics from other regions
View Retail Council of Canada – COVID-19 Response Planning Document
Please Note: This document is not intended to be legal advice or to replace local health and government guidelines.
